UX designer since 2015 with experience in:
Planning, conducting and synthesis of user research activities (both qualitative and quantitative).
Stakeholder engagement, workshops and presentations.
Designing an array of user-centered experiences across multiple industries: transport, finance, public sector, e-commerce, tourism, broadcasting, healthcare, education and utilities.
Producing research-led artefacts including customer journey maps, service design blueprints, personas and rapid-prototypes.
Collaboration with multi-disciplinary teams creating product specifications, prototypes, style guides and mockups (Sketch, InVision, Adobe XD, Figma, Adobe suite and HTML, CSS Git, JS).
Heuristic analysis, accessibility audits and UAT.
March 2020 - Present
UX Design for the various projects and companies within Cobain Group. Creating assets, designs for websites and working with contractors. Projects included sport streaming applications, real estate web design and creating marketing material for products.
December 2019 - March
Working directly with global clients to improve their experience of the platform we provide. Typical week includes usability testing, journey mapping, stakeholder interviews, thematic analysis and presenting findings to product team. Other notable actives include:
Responsible for EMEA research, including procuring research software and creating research strategies.
Journey mapping critical services and highlighting opportunities for improvement.
Multiple workshops with project teams to apply design-thinking to solve problems.
Coordinating office-wide True North internal workshops to shape culture and behaviours.
Professional development, working towards a Senior UX Researcher title.
January 2018 - November 2019
A key delivery team member and lead for multiple projects. Responsibilities include:
Daily Tools: Sketch, Mural, InVision, Optimal Workshop, Hotjar, Google Analytics.
Research: Usability testing, card sorts, tree tests, user interviews, contextual studies, heauristic evaluations, analytics, accessibility audits, surveys.
November 2018 - Present
December 2016 - January 2018
Part of the design team, my responsibilities included:
Daily Tools: Sketch, InVision, Hotjar, Adobe Suite, Google Analytics
June 2016 - December 2016
I managed multiple projects and demonstrated effective communication and workflow coordination. Responsibilities included:
July 2015 - June 2016
Key development responsibilities included LESS compiling, design implementation, custom Bootstrap libraries, MODX CMS configuration and development and key customer management. This startup gave me excellent exposure to being a key member of a product team.
2015 - 2016
Placement year which introduced me to multiple experiences including server maintenance, service management, ITIL Training, Drupal web development, UX Design and stakeholder engagement.
Key highlights included:
2018 - Present
Completing a range of modules, from pyschology of interaction design to UI design patters for successful software.
2019 - Present
User Experience Design Institute, Dublin
2014 - 2017
Edinburgh Napier University, Edinburgh
Providing 1:1 mentoring and professional development sessions with Junior UX practitioners. Spoken at a handful of conferences, creating UX courses and was a guest on a design podcast.
I organise the Belfast Digital Meetup with over 500 members. Involved in sourcing speakers, helping at the events and updating the social media.
Reading books on philosophy, Christianity, minimalism, finance and self-improvement. Appreciate podcasts, quality coffee, music and the outdoors.
[email protected] | 07398 104 915 | Northern Ireland